RP
Ranlee P
1 reviews | Active since Mar 2009
27 Sept 2022, 10:34
Wesbank Terrible Service
Wesbank has by far the worst call in facility, when u call in by default they drop u in the legal department, then transfer u from department to department with no accountability. Really frustrating, Wesbank please provide training to your staff and do some audits on your client experience and how your systems work.
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WesBank's replyOfficial
27 Sept 2022, 12:02Dear Ranlee P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply27 Sept 2022, 12:02
Official
Dear Ranlee P,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution