DR
Daryl R

1 reviews | Active since Mar 2022

02 Mar 2022, 09:41

Wesbank. terrible service

Been waiting more than 20min to speak to someone on your customer service line. All i need is a border letter which i also app**** for Online as well. Do you value customers? Absolute ****ty service. Rather chose another bank

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Replies (1)
WesBank
WesBank's reply02 Mar 2022, 10:02
Official
Dear  Daryl Rajah ,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution