CSQM
Cllr Sicelo Qboy Maqhubu
1 reviews | Active since Jan 2022
24 Jan 2022, 12:18
Wesbank Sucks
I had a vehicle financed by wesbank and had an accident on the 7th of December last year. My car was written off and the insurance settled the car on December 15. To date, my account is still active. Wesbank consultants have been telling me that that it will be closed within 24 hours since 28 December 2021 until today.
The last conversation I had with them, the consultant told me that I was not their only client and that they are busy. With that account remaining active, my affordability is affected. My financial commitment remains high because of the installment that doesn't exist. I have hit a wall and hate everything about FNB and all its partners
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Replies (1)WesBank's replyOfficial
24 Jan 2022, 13:52Dear Cllr Maqhubu ,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jan 2022, 13:52
Official
Dear Cllr Maqhubu ,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
