Wesbank SUCKS

I had a Leisure Finance account with Wesbank. My balance on the 28 August was R13,337.19 and i transferred an amount of R13,338.00 to close the account.

However, they debit orders had been loaded already and my account was debited for an amount of R1,966.56 on the 1 September.

Up until now the credit has not reflected and trying to contact them I am moved from pillar to post. I contact their helpline only to be told that it is the wrong department. I contact their Leisure Finance department and trying to get their settlement department a person hold on for more than 5 minutes with music playing continuously.

My account list has since had the Wesbank account in question removed as the account has been paid in full, but no reflection of the extra debit order being reimbursed to my account.