Wesbank suck

Today is our 7th call to Wesbank customer service at number ***. Every call takes a minimum of 40mins to hold on, because of high call volumes. Then the chat with a consultant, just to get cut off. When I call again, they promise to sort the issue out, it doesn't get sorted. Promises like, it takes 48hrs, then it will be sorted by tomorrow, then it will be sorted by Monday. ITS NOW THREE WEEKS LATER!!!!!! Not solved. I only need my profile added to the banking app.

For a big company like this, employ more people if you have, (WITH EVERY CALL) high call volumes. You have high call volumes because requests doesn't get solved.