1 reviews | Active since Sept 2016
Wesbank stole my vehicle deposit!
<p>I was trying to purchase a vehicle by financing through Wesbank. The seller was a private seller.</p> <p>The Wesbank marketer dealing with the sale, Bontle Masube, was very slow! She then give me the wrong bank account details for me to forward the deposit to the seller. As a result, the seller did not receive the deposit and I had to transfer another lump sum equal to the deposit to the seller so that he would release the vehicle. </p> <p>After I investigated, the account details that the marketer gave to me were different from the seller's account details. I now have not been able to get hold of the marketer, Bontle Masube, for the past one and a half weeks since I made the initial deposit. I now am battling to speak with anyone who has the authority to reimburse my initial deposit of R50000.</p> <p>The service has been appalling! And as it stands, Wesbank/Wesbank's employee have ****** my money!</p>
Good day
Thank you for your concerns highlighted allowing us to interevene. Our Private Finance Team have communicated with you to discuss the matter further and we sincerely apologise for the frustration caused. We await the payment to reflect in order to proceed further.
Kind regards
WesBank
Good day
Thank you for your concerns highlighted allowing us to interevene. Our Private Finance Team have communicated with you to discuss the matter further and we sincerely apologise for the frustration caused. We await the payment to reflect in order to proceed further.
Kind regards
WesBank
