NE
Neno E

1 reviews | Active since Nov 2013

20 Feb 2019, 02:58

Wesbank STOLE

After having my deceased husbands car repossessed, because Wesbank wouldn't believe he had passed... I was advised that i am required to forward his death certificate as well as a letter confirming that I am hos executor. I was assured that the matter will he resolved and the vehicle to be returned. I've just come to discover that the car no longer belongs to me and my family. It has been taken from our possession and sold/auctioned.

I have called so many numbers, running in circle, but I am getting no where.

My husband is DEAD, our transportation GONE and my health... DETERIORATING!!

Can someone HELP ME

0
Replies (1)
WesBank
WesBank's reply20 Feb 2019, 08:49
Official
Dear Neno, 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8C714.
Regards,
Wiesaal Sallie
WesBank Service Resolution