RN
Richard N
1 reviews | Active since Aug 2018
08 Feb 2020, 07:09
Wesbank *****s money
I have cae finance by Wesbank and recieved a call to confirm my insurance
As I run my own bussiness I told them I will send a mail to confirm this details
I have send this to email with my policy and ID twice
They still decided to debit my account by the additional policy loaded on my car
Imagine they do this with all their customers they would be making millions i aditional revenue
I am a FNB private wealth credit and cheque card holder but Inlight of the way the group conduct thier bussiness.
I am considering on moving my Bank
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WesBank's replyOfficial
10 Feb 2020, 08:38Dear Richard N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply10 Feb 2020, 08:38
Official
Dear Richard N
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution