ML
Marius L
1 reviews | Active since Nov 2020
26 Jul 2022, 09:06
Wesbank *****ing from public
A vehicle was repaired at Marius de wet motors and taken by client without making repayment arrangements. We found out that the vehicle was under finance agreement *** so we submitted a lien inv for repairs to wesbank with photos that the vehicle was repaired there. It came to my attention that the vehicle was repod same time we invoiced. Wesbank now distance itself from honouring the inv thus enrich themselves from the repairs. This is very disrespectful to not even give feedback or returning calls and messages to myself.
Helpful (0)
Replies (1)0
Replies (1)WesBank's replyOfficial
26 Jul 2022, 09:50Dear Marius L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply26 Jul 2022, 09:50
Official
Dear Marius L,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
