HZ
Hector Z

1 reviews | Active since Jun 2016

19 Nov 2024, 14:41

WesBank staff training needed

Nomqhele Gumede, I thank you for your professionalism and excellent customer service. Monuque Coetsee and Maria Motloaetsi, you 2 failed, wasted my time, energy and airtime, poor service and zero knowledge of customer service.

0
Replies (1)
WesBank
WesBank's reply19 Nov 2024, 15:01
Official
Dear Hector Z,
 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution