1 reviews | Active since Mar 2019
Wesbank staff members accessing people's accounts that have no business in doing that
I have to warn people looking to do any business at Wesbank. I had to close my account because personal information was leaked such as my home address and a Wesbank staff member who stalked myself and my family had access to all my information as Wesbank allows their staff members to look up people's accounts. The same thing happened to my sister. All her accounts was accessed to her ex husband. I felt like I was not safe holding any accounts at Wesbank and had to close my accounts as my life was being threatened. When Wesbank was notified they simply said they are sorry and then it was done. Nothing was done to their staff members accessing people's accounts. It went as far as me changing my children's school as my home address was leaked and I had to move. Be very careful when trusting Wesbank with personal information.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
