BV
Bryan V

1 reviews | Active since Jul 2018

28 Nov 2019, 10:39

WesBank spam

I receive weekly sms’s from WesBank advertising WesBank CashPower Personal loans. I am not a client of WesBank, and did not at any time give permission to receive marketing messages from them. I have followed the “opt-out” link numerous times to opt out of all communications from them only to receive more messages. This is totally unacceptable from a so called authorised financial services provider.

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Replies (1)
WesBank
WesBank's reply28 Nov 2019, 11:46
Official
Dear Bryan V,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution