IB
Ivor B

1 reviews | Active since Feb 2013

04 Aug 2023, 12:44

Wesbank should hang their heads in shame?

Wesbank are now referring applicants to WesbankCashpower which is actually Direct Axis. This company appears to be run from a ****a Shop. They send emails from someone called Nicky Hill who obviously doesnt exist. Using a White Woman adds credibility I suppose? Calls are seldom answered. When they are, nobody is ever around to help and Im told they will "find someone to call me soon". It is very hard to believe that RMB, FNB and even Wesbank want to be associated with such a Mickey Mouse operation unless this is a laundry operation for a ********* operation?

0
Replies (1)
WesBank
WesBank's reply04 Aug 2023, 13:04
Official
Dear Ivor, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution