Wesbank Sharks.

I have my vehicle financed through Wesbank. Beginning of this week i requested a settlement on the car. They sent through the settlement which was R143k. I then done the transfer in full to the cent based on that settlement letter. This morning i log in to see what is happening and they have received the full payment, but then gone and added another R3015 to the account for early termination penalty. THIS IS BULL ****. The settlement letter amount should be the final. Please avoid dealing with Wesbank, they do not reply to emails and you wait up to 22 minutes trying to get them on the phone.