1 reviews | Active since Feb 2017
Wesbank Settlement penalties - pathetic
I have never a worse experience with vehicle finance than with Wesbank.
This is the second time they have penalized me for early settlement. Even after giving notice to them in December.
I Notified them in December because I ordered a new vehicle and i had been burned by Wesbank before for not notifying.
I just called now 09/05/2023 15:50 and was told that my "notification period" had expired. and I was being charged the full penalty.
Please do not fall for their marketing gimmicks and the R100 saving on your installment. They have a system in place that will burn you when you sell guarantied.
What is even worse, is the lady I spoke to, dropped the call in my ear when i told her it was ridiculous.
Please use other credit providers. even if it cost a little more monthly, you will thank yourself down the road.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
