Wesbank setting the standard to disappoint clientele

Wesbank does not communicate with their clients. Your service desk is apathetic if i am able to get through to talking to anyone after waiting 20 minutes on hold and then only to have my call put down when I ask to speak to a manager.

My marketer Gavin barely communicates with me and all my documents and car seller documents was sent and deposit paid to seller. Still i have to deal with the fact that when my marketer is not available or on leave the my application also goes on leave.

I am waiting for Wesbank to pay the remaining balance to the seller so i can pick up the vehicle.

It is so simple to keep a customer happy it involves a phone call and regular email communication.

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