EC
Elsabe C
1 reviews | Active since Mar 2021
11 Jul 2022, 13:26
Wesbank service very bad
I've settled our vehicle in April 2022. I've send proof of payment, I followed up by email. I phoned and phoned the call center again today - after 10 min I was just cut off. I did not receive our original papers for the vehicle up to date
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
11 Jul 2022, 13:49Dear Elsabe C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply11 Jul 2022, 13:49
Official
Dear Elsabe C,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution