GM
George M

1 reviews | Active since Aug 2015

05 Apr 2022, 15:34

Wesbank service sucks

Wesbank i have paid up my car, when i wabt my settlement letter, tgey send me from piller to post just because they owe me, customer service consultant by the name of Thato said he will send me tge letter only to find he did not bother to send nd i was in the other garage to buy a car. Also with the refund i have been send back and forth i have been requested to send documents every day but they don't activate my refund.. Yoooo wesbank service sucks.

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Replies (1)
WesBank
WesBank's reply05 Apr 2022, 17:00
Official
Dear George M
 We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution