MM
Mpumi M
1 reviews | Active since Nov 2017
20 Feb 2024, 10:19
Wesbank service is the worst!!!
I think the standard of service at Wesbank has deteriorated badly! Imagine being on hold for 45 minutes waiting to speak to someone who then transfers you somewhere else only to wait for another 35 minutes to speak to someone. Wow!! I don't have enough words to express my dissatisfaction.
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WesBank's replyOfficial
20 Feb 2024, 10:56Dear Mpumi Mvelase
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Feb 2024, 10:56
Official
Dear Mpumi Mvelase
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution