NS
Natachua S

1 reviews | Active since Sept 2022

19 Sept 2022, 08:36

WesBank service is really disappointing.

Most Pathetic Service.

Settled Vehicle but it took more than a month for them to allocate the payment made. After payment was allocated eventually they confirmed no futher cost will be deducted but still they took a full debid order. The promised it will be refunded back to our account with in the next few days but still no feedback or refund. No Natis documents received so that we can do a change of ownership. Will not recommend them at all. Its been 2 months of struggle with no feedback.

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Replies (1)
WesBank
WesBank's reply19 Sept 2022, 08:47
Official
Dear Natachua Schenk,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution