Wesbank service is pathetic

Wesbank has absolutely no customer care service! Nor do they respond!

We have 2 vehicles that has been paid off and all we ask for is the papers of the car.

1st they said they need all the details and they will post the necessary documents and then we need to transfer it. Once I responded with all the necessary info their tune changed and they said they need to do it from their side we just need to pay the R300 odd per vehicle - paid the money and sent proof of payment. Now there is an issue as the e-mail we using to contact them does not match. What the hell! What does it matter. We sent all the discriptions of the vehicles, ID number and name and surname yet there is still issues.

ALL WE WANT IT THE DOCUMENTS!

They are pathetic!