WesBank Service is a Joke – I’m Done Holding for Ghosts

I’ve been trying to get hold of someone from WesBank’s service department since Thursday. It’s now Monday, and after countless calls, wasted airtime, and soul-sucking hours on hold, I’ve reached my breaking point. What kind of service has customers holding for 1 to 2 hours repeatedly, only to be met with dead silence?

It’s like calling into a black hole – no one answers, no one follows up, and clearly no one gives a damn. How is this a “bank”? It feels more like a haunted house with ghost consultants who never pick up. I’ve run out of airtime trying to get the help I’m paying for. Absolutely unacceptable.

WesBank, you seriously need to fix your mess. This isn’t just bad service – it’s a slap in the face to every customer wasting their time and money chasing after your non-existent support. Do better.