JM
Jason M

1 reviews | Active since Oct 2013

18 Jul 2020, 09:06

Wesbank service is ****

I had unforeseen expenses and app**** for a 3 month payment break as it was offered to me and once I app**** for it there was no feedback from them for a good 2 weeks.i then phoned customer services where a recording said the assistance is no longer avalible..this is a disgrace they fast to take your money but not there for there customers..

0
Replies (1)
WesBank
WesBank's reply20 Jul 2020, 15:40
Official
Dear Jason,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution