Wesbank service

Hello Peter I've settled my vehicle with Wesbank some time in November, When I called Wesbank, requesting my NATis documents, I was sent from Pillar to post , its either the courier guys returned with my documents or the address is some how wrong. whenever I called wesbank, it was either placed on hold for more than 20 to 25 min or I would you just be cut off. So after several attempted, I spoke to Elony Mtshakazana, She understood my frustrated and on top of that my document were delivered to me within a week of speaking to her. Can you believe it? Peter, I definitely recommend Elony, she's so professional, sympathetic and solves a client's problem within a snap of a finger, if it wasnt for her, i'm sure i wouldnt have received my documents.Thank you Elony Mtshakazana.