CT
Cyril T

1 reviews | Active since Feb 2012

18 Feb 2021, 20:24

**** Wesbank Service

My mom settled her cast almost 12 months ago still waiting for her cars papers she is being sent from pillar to post by wesbank's agent. she was told that the papers have been sent to ABSA but they where never sent she was told to pay R360 for the papers she did so but they where never delivered now she is being told that that amount of R360 is non refundable

0
Replies (1)
WesBank
WesBank's reply19 Feb 2021, 08:57
Official
Dear Cyril
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution