Wesbank Sales Person Patrick Walker

Upon approval a guy called Patrick Walker contacted me, asked for a few things including my seller contact number. He said he will contact my seller and till today my seller says he hasn't received a call. I contacted him via call and some lady picks up who seems to not be well informed , I tried to contact him via email he says he had back to back meetings I understand that but why promise to call and even give yourself a deadline and don't even meet it, currently he is responding anymore. It's sucks that you guys are doing this to FNB customers and I saw another 1 star review with the exact same complaint. At least refer us to people who are more serious about clients.