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Philisiwe M
1 reviews | Active since Mar 2019
29 Mar 2019, 11:48
Wesbank rude collection urgent.
My monthly instalments are up to date and I am on errors and Wesbank sent some urgent (Ruan) to collect the vehicle. They refuse when I offer to pay a R1000 extra on my montly instalment because I am still paying monthly instalments fully.
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WesBank's replyOfficial
29 Mar 2019, 12:29Dear Philisiwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FE63
Regards,
Jean Sham
Jean Sham
WesBank Service Resolution
WesBank's reply29 Mar 2019, 12:29
Official
Dear Philisiwe
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8FE63
Regards,
Jean Sham
Jean Sham
WesBank Service Resolution