Wesbank RT46 Disgraceful

Wesbank & Flowcentric RT46 Government Contract. Over the past few months it has been nothing short of a nightmare dealing with Wesbank and Flowcentric whom I assume is their selected partners in the RT46 tender awarded to Wesbank. My reason for sharing this horrific experience that to date has not been sorted out is simple. Had this been a Government institution, there would be a huge fuss about how *********** our structures are and how bad is the service. Now when it comes to a huge company such as Wesbank, why should we sit back and accept pure incompetence. This contract was held by Trans-IT Solutions whom in my opinion done a much more transparent and effective job when it came to distribution of work and payment processes. We have been trying for almost two months just to give Wesbank our new banking details so that they can pay our invoices and this seems to be be virtually impossible. You will not hold on the line for less than 30 minutes if you lucky and when you do get a consultant, they would redirect you to Flowcentric. Flowcentric has asked me for one document at a time as they say we were not compliant. My question is, if I was not compliant, why instruct me to repair your asset? I need to be paid and the matter resolved as we invested time and more money on on telephone calls to the two companies than the work done. This is extremely frustrating