RH
Rene H
1 reviews | Active since Aug 2020
14 Aug 2020, 14:58
Wesbank / Road Protect is the worst service you can imagine.
Wesbank - You advertise Road Protect to us as your clients. because we trust WesBank, we go ahead with the road protect service.
Road Protect is the Worst service ever. I made payments twice. They return back to my account after a month of making payment. No communication from Road Protect or Wesbank. What a waist of my time. I will rather go stand in the queue at the licensing department. 2 months of my time waisted. Thinking I will receive my vehicle disc via courier.
What kind of service is this from WesBank and from Road Protect. 2 months of my time trusting in WesBank and road protect to assist me as they promise.
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Replies (1)WesBank's replyOfficial
14 Aug 2020, 16:45Dear Rene H
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply14 Aug 2020, 16:45
Official
Dear Rene H
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
