RH
Rene H

1 reviews | Active since Aug 2020

14 Aug 2020, 14:58

Wesbank / Road Protect is the worst service you can imagine.

Wesbank - You advertise Road Protect to us as your clients. because we trust WesBank, we go ahead with the road protect service.

Road Protect is the Worst service ever. I made payments twice. They return back to my account after a month of making payment. No communication from Road Protect or Wesbank. What a waist of my time. I will rather go stand in the queue at the licensing department. 2 months of my time waisted. Thinking I will receive my vehicle disc via courier.

What kind of service is this from WesBank and from Road Protect. 2 months of my time trusting in WesBank and road protect to assist me as they promise.

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Replies (1)
WesBank
WesBank's reply14 Aug 2020, 16:45
Official
Dear Rene H

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,

WesBank Service Resolution