KM
Khani M

1 reviews | Active since Jan 2021

05 Aug 2021, 10:57

WesBank Request for Paid-Letter

Dear WesBank

It is a pity that we now have to get our queries resolved in this manner on 06 May 2021 i have a sent a request for paid-up letter for the vehicle that was settle last year october and have sent several follow-up emails and todate nothing has been received nor a response to my numerous email follow-ups sent to *** please direct me to someone who can assist me please

0
Replies (2)
WesBank
WesBank's reply05 Aug 2021, 13:25
Official
Dear Khani M

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,WesBank Service Resolution
KM
Khani M's update05 Aug 2021, 15:42
Reviewer Update
Hi There
Thank you for your response and reference number and will respond directly to the contact details provided
Kind Regards