SR
Shaunn R

1 reviews | Active since Dec 2018

11 Dec 2018, 07:02

Wesbank Repossession *****

Recently my car was repossessed by the Sheriff because I missed a few payments on my account due to problems we had in our business. I paid R260000.00 deposit on a R375000.00 car and I started on R115000.00 loan which I paid for almost 2 years , now they want me to R188000.00 to get my car back. How does this make sense? They value the car for auction at R95000.00 and just the other day on my fnb app my car was valued @ R350000.00 by wesbank themselves. I told them that I can make an arrangement to pay some of the arrears but they refuse to negotiate and just want the full R188000.00 now. So now I will lose my R260000.00 deposit + R50000.00 of installments I paid and when they sell it I will owe them another R100000.00 in debt. So actually I didn't loan R115000.00 from Wesbank, they stole +/- R410000.00 from me.

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Replies (1)
WesBank
WesBank's reply11 Dec 2018, 08:08
Official
Dear Shaunn Roberts, 
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
 
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8604E.
Regards,
Clara
WesBank Service Resolution