Wesbank refusing to help
In 2020 I had bought a car through Wesbank at a dealership in Durban. Two years after I find out that the car was written off in 2015. Now I have informed Wesbank of this issue as they have financed a car that is a code 3. Basically as a consumer I’ve been paying high premium for a code 3 vehicle and Wesbank won’t even help their customer. The car is still under their name meaning it’s their property. Appalled.
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WesBank's replyOfficial
03 Nov 2022, 07:40Dear Bandile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Nov 2022, 07:40
Official
Dear Bandile,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution