aA
adnemukumbini A
1 reviews | Active since Jan 2013
06 Jul 2023, 08:52
Wesbank Refusing to Give me car documents after fully paid it
I have settled my car with wesbank, they have been refusing to give me my car documents. Please i need my car documents as i have fully paid the account. Last week i had to call the call centre so that i can get a border letter as i was travelling outside South Africa, imagine having to request a border letter when you have already paid up your car. Please resolve this issue ASAP
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WesBank's replyOfficial
06 Jul 2023, 08:57Dear Miss Monare,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply06 Jul 2023, 08:57
Official
Dear Miss Monare,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution