MH
Masungulo H
1 reviews | Active since Jul 2020
13 Jul 2020, 18:00
Wesbank refuses to refund
I paid R4 546 in advance some time back. Now I urgently need money to conduct tests for Coronavirus for my family and I. Somebody who visited us for a weekend tested positive. Wesbank is refusing to refund but they allowed others to skip payments due to Covid. He banna!
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
14 Jul 2020, 10:36Dear Masungulo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply14 Jul 2020, 10:36
Official
Dear Masungulo,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution