Wesbank refuses to assist

<p>some time ago i was contacted by Wesbank and sold a new service called "drivaProtect". I decided to use the service to renew a vehicle lisence. App**** online via the Wesbank website and made the payment. 3 weeks later i had no reply, no status updates nothing. I contact Wesbank only to be told that Wesbank cannot help me as the service was administered by a company called "Road Protect" (RP). So already upset as i was NEVER told this by Wesbank prior to accpting the service (else i would never have bought into it I i refuse to deal with 3rd parties due to past experience). So i contact RP to ask for an update as my vehicle's license has since expired. I recieve a very snotty email stating that the policy clearly states it takes 2-3 weeks to print the license (and nothing more). I reply to them stating it has been longer than that ant that i can do it faster myself. I request a refund and for them to cancele my policy (with a refund) as i did not sign up for this horrible service. I recieve a rude email from RP stating that i need to pay for an outstanding traffic fine (R300) and then they will print the license. I then contact Wesbank again to demand a refund and a cancellation of the service. Wesbank refuse to reply or contact me. I did noyt sign anything with a company called "Road Protect" and want my money back!!</p> <p> </p> <p>Due to Wesbank not being able to honor a service sold to myself by themselves (wesbank), i want a service fee refund as well as the money i padi for the license so that i can go renew it myself.</p> <p> </p> <p>DO NOT EVER deal with Road Protect.</p>