AE
Annelize E
1 reviews | Active since Aug 2021
06 Sept 2021, 14:41
Wesbank refuses differ payments
My vehicle broke down 3 times. Bought vehicle 8 months ago. Drove it like 5 months, rest of the time in repairs. Not dealership or wesbank wants to do something. Ombudsman hopefully will. Asked for differ payments cause i have to rent vehicle now going for 2nd month, wesbank just refuse... Can make payment arrangements but will reflect negatively on my name wesbank advised. So they just want their money every month no matter the complaints.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
06 Sept 2021, 15:06Dear Annelize,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply06 Sept 2021, 15:06
Official
Dear Annelize,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution