AW
Amaan W
1 reviews | Active since Dec 2018
19 Oct 2020, 10:59
Wesbank refuse to restructure in these difficult times.
I have 2 vehicles on finance with Wesbank. Due to Lockdown my business has taken a huge knock. I have asked Wesbank on multiple occasions to restructure my deal, as the one vehicle is 2 months in arrears and the other is 1 month. I am going forward able to make normal payments and nothing more. The only solution I am offered is to pay extra payments in addition to existing payments. I do not have extra money. Why was Standard bank able to assist in less than 5 minutes? Then they call you non stop 5 times a day. I have lodged a complaint with the https://www.obssa.co.za/ and even that doesn't make any difference. They will continue to harass you. SHAME ON YOU WESBANK.
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Replies (1)WesBank's replyOfficial
19 Oct 2020, 11:14Dear Amaan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply19 Oct 2020, 11:14
Official
Dear Amaan,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
