AS
Andre S
1 reviews | Active since Mar 2009
08 Nov 2024, 10:12
Wesbank refuse to refund my money
I have 2x vehicles that is waiting on refunds where I was told it will take 48 hours, your website when you also log a refund also states 48 hours. Now that it has been past 48 hours, I am being told by Noni its up to 7 working days. Its my money Wesbank, not yours, pay my money back now. I dont want your excuses, I want my money.
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WesBank's replyOfficial
08 Nov 2024, 10:52Dear Andre Spangenberg
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Nov 2024, 10:52
Official
Dear Andre Spangenberg
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution