NM
Nothando M
1 reviews | Active since Feb 2014
06 Nov 2021, 05:59
Wesbank refund
I would like someone from the refund department to call me, my account was debited twice and i need a refund TODAY, i sent an email and called but no response. Calling is useless coz you hold for 20min and get cut off.
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WesBank's replyOfficial
08 Nov 2021, 09:00Dear Nothando M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply08 Nov 2021, 09:00
Official
Dear Nothando M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution