WJ
Willie J
1 reviews | Active since Oct 2018
16 Mar 2022, 08:59
Wesbank refund delayed
Funds delayed in excess of the maxium time allowed with NO valid reason.
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Replies (3)0
Replies (3)
WesBank's replyOfficial
16 Mar 2022, 09:54 Dear Willie J, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply16 Mar 2022, 09:54
Official
Dear Willie J, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WJ
Willie J's updateReviewer Update
16 Mar 2022, 10:47How is it possible to respond within an hour on Hello peter, but on your own email communication the policy is 3 - 5 working / business days?
WJ
Willie J's update16 Mar 2022, 10:47
Reviewer Update
How is it possible to respond within an hour on Hello peter, but on your own email communication the policy is 3 - 5 working / business days?
WesBank's replyOfficial
16 Mar 2022, 22:54.
WesBank's reply16 Mar 2022, 22:54
Official
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