1 reviews | Active since Nov 2010
WesBank Really Unwilling to Help
Oh my goodness, after so many years of dealing with WesBank exclusively and with an impeccable payment history I cannot believe the last two weeks. Trying to trade my vehicle in for the Toyota Rav and still drama! Yes WesBank my husband still works out of the country for more than 10 years and yes WesBank the same General Power of Attorney signed many years ago is still in force as NOTHING has changed. The same GPA used for me to take delivery of the Fortuner after posting on this very same forum. If you are unable or unwilling to assist in the purchase of the RAV please remove us from your email, sms and any other form of communication list. Stop sending marketing information and stop telling us what good clients we are! I am done, I will keep my vehicle for now and when I have calmed down I will take my business elsewhere!!!
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8681F.
Regards,
Tina Du Toit
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS8681F.
Regards,
Tina Du Toit
WesBank Service Resolution
