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bdefleuriot B
1 reviews | Active since Oct 2016
08 Feb 2019, 14:51
Wesbank Private Vehicle Loan nightmare
3 days since my application, no official feedback apart from 1 e-mail straight after sending application saying that i was provisionally approved. Phoned twice a day since then still nothing. By the time Wesbank approve the loan the seller would have sold to someone else. No one to help!
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WesBank's replyOfficial
08 Feb 2019, 15:03Dear Benoit de Fleuriot de la Coliniere,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89C6A.
Regards,
Patience Ramanugu
WesBank Service Resolution
WesBank's reply08 Feb 2019, 15:03
Official
Dear Benoit de Fleuriot de la Coliniere,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89C6A.
Regards,
Patience Ramanugu
WesBank Service Resolution