IV
Ian V
1 reviews | Active since Oct 2022
15 Jan 2026, 13:57
Wesbank Private Finance - Mediocre
Being a long term client of Wesbank, I'm sorry to say that the service is dismal. Filled in an application for finance. Initially the process went well, approval was quick and validations done. After this step a marketer is suppose to send you a quote. I don't think Wesbank has any marketers as it been 3 days and nobody has contacted me yet. After numerous call's, emails and promises from the agents I still have no answer. Pathetic.
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WesBank's replyOfficial
15 Jan 2026, 14:39Dear I De Villiers
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply15 Jan 2026, 14:39
Official
Dear I De Villiers
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution