1 reviews | Active since Aug 2019
WESBANK PRIVATE FINANCE IS USELESS
It has taken over three weeks for wesbank private finance for them to sort out and settle the payment of my vehicle.
|In the process they have still debited my account.
Getting any feedback is almost impossible and noone can seem to ever help or provide answers.
If I'm not hanging on, on the line for hours on end literally, then I cant threw as all lines are "always busy".
The service is disgusting and the communication is non existent.
Getting to speak to a person of a higher rank is impossible.
They paid the settlement to the wrong account to begin with, then its this excuse and that excuse.
It would be great if someone co9uld actually give me the right answers and sort this out, before i actually do take it to CARTE BLANCH
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution