FT
Francois T
1 reviews | Active since Mar 2021
25 May 2023, 12:22
Wesbank private finance department for Natis papers(CRSDE056)
Hi all!! So just a heads up if you ever take a private finance loan from Wesbank it is really not a pleasant process I posted about 5 months back on how long the finance process is taking from their side now after 5 months they have still not arranged to get the Natis papers so I can register the Motorcycle and change the number plate, I heave sent 3 emails with no luck and another now to their complaints department because I don't know what to do anymore and today is day 6 after they responded to my mail to be contacted within 5 working days so yeah....I am at a loss for words regarding this. (CRSDE056) here is my reference number if it should matter to them.
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Replies (2)
WesBank's replyOfficial
25 May 2023, 12:43Dear Francois du Toit,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply25 May 2023, 12:43
Official
Dear Francois du Toit,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
FT
Francois T's updateReviewer Update
05 Jun 2023, 15:20Good day Wiesaal
I sent the documents last week on Tuesday with Amarex couriers W*** collection nr I waited untel now to give time and to follow up could you please tell me how long this will take so we can get this sorted please I am not waiting another 6 months. My reference nr CRSDE056.
Thank you
I sent the documents last week on Tuesday with Amarex couriers W*** collection nr I waited untel now to give time and to follow up could you please tell me how long this will take so we can get this sorted please I am not waiting another 6 months. My reference nr CRSDE056.
Thank you
FT
Francois T's update05 Jun 2023, 15:20
Reviewer Update
Good day Wiesaal
I sent the documents last week on Tuesday with Amarex couriers W*** collection nr I waited untel now to give time and to follow up could you please tell me how long this will take so we can get this sorted please I am not waiting another 6 months. My reference nr CRSDE056.
Thank you
I sent the documents last week on Tuesday with Amarex couriers W*** collection nr I waited untel now to give time and to follow up could you please tell me how long this will take so we can get this sorted please I am not waiting another 6 months. My reference nr CRSDE056.
Thank you