SJMJ
Simane Joseph Mokgothu Joseph

1 reviews | Active since Nov 2022

15 Nov 2022, 10:17

Wesbank Prescribed Debt *****

I am disgusted by the manner in which wesbank has dealt with a debt that has been prescribed as per the Prescribed Act . My debt was supposed to be prescribed, however this morning I received an SMS that my debt has been sold , which this is against the law . In September the debt was cleared from my credit record as it should and then a month later it was back on . As a creditor it it ******* to sell a debt that has been prescribed

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Replies (1)
WesBank
WesBank's reply15 Nov 2022, 10:51
Official
Dear Simane joseph mokgothu J,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution