LR
Leon R
1 reviews | Active since Aug 2013
30 Jun 2021, 11:49
Wesbank - Poor, very poor service.
Took out a car loan. First month debit order went through as per agreed amount. 2nd and 3rd month extra R230 was charged for something i did not prescribe to. Sent 8 service request emails to *** no replies and over a month now after trying to get hold of them. The telephone number supp**** also does not work and if put through to wesbank via FNB it just rings with no answer
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
08 Jul 2021, 15:18Dear Leon R
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply08 Jul 2021, 15:18
Official
Dear Leon R
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution