Wesbank Poor Service

I have been disappointed by the service I got from wesbank.I made a request for a proxy letter and RC1 for my car. I was promised 5-7 working days and the promise was never fulfilled. I had to call everyday from the 4/08/2022.they later couriered the documents but the RC1 was not stamped as it is suppose to be. I am so disappointed on the service I got. I spoke to the following consultants and all of them couldn't or failed to help. Tebogo Kunupi, Nkosinathi Jali, Lauren Padiachey, Zanele and Courtley Naidoo. So yeah I am stucked.My car is waiting for the documents. I have to now go rent a car which is going to cost me money unnecessarily. But I guess there is nothing I can do for now.