Wesbank poor service delivery, can't fix past mistakes and keeps making new ones

After the last disappointment I got a message saying they processing the transaction. So I though look they trying , then again I wake up this morning with -R2800 from Wesbank, same reference number as the Renault Clio I no longer own. There was no warning the car hasn't reflected on my account for the last week. The car is off and settled but it still shows R119000 loan. The car is off unowned but they still taking money. Checked the loan the R2800 doesn't reflect there. Checked bank statement but cant see it because it only goes to the 23rd yet on my list of transactions is -R2800 with a Wesbank reference. I get the ecosport issue as it was from VW fiance etc but again charginf me for a car I dont own after I brought this up last time and even after you take the car off my profile you charge me again. WAKE UP..... I cant afford a double car payment especially for a car I dont even own and haven't owned since 18 March. You were quick to deduct ecosport money but slow to pay back what is owed to me. Typical quick to take but over you cant process the other transactions quick enough to get my money back to instead you deduct my Clio( which is sold) payment yet AGAIN.