tM
timothy M

1 reviews | Active since Jul 2011

05 Oct 2022, 07:28

Wesbank poor service delivery

Am not happy with Wesbank. I paid up my vehicle and cant get my Natis Document. The person i was referred does not answer calls or respond to emails. This is very unprofessional. I have paid close to R900,000 and why is it difficult to give me my Natis Document

0
Replies (1)
WesBank
WesBank's reply05 Oct 2022, 08:15
Official
Dear Timothy M, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution